Sometimes cloud WAF mistakenly identifies a valid client request as an attack and the request is blocked.
In these situations, it becomes necessary to establish an exception for the legitimate request.
This ensures that similar requests are permitted in the future without being blocked.
Here is a video that explains how we can handle False-positive requests.
You can also explore Radware’s user guide for more information on how to handle false positive requests.
If you have any questions or need any help don’t hesitate to contact our digital team via the support portal.